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John Ross
Chief Executive
John Ross has worked pragmatically with many organisations mostly in New Zealand but also in the wider Asia Pacific region to improve business since 1982. His specialist areas of expertise include general management, business management, project management, commercialisation, information strategy and business analysis. He has worked with organisations to achieve transformational change. He demonstrates a collaborative but outcome focused approach to achieving stakeholder goals. He has been engaged in consulting, services management and business development since 1990 working with a broad range of New Zealand private sector companies, government organisations and international technology firms. These have included United Networks (now Vector), Westfield NZ, Tower NZ, Revera, Shorecare Medical Services, Trans Pacific Industries, North Shore City Council, Central Regional Health Authority, NZ Customs Department, PHARMAC, Silicon Graphics, Hitachi Data Systems, and many others. John takes a strategic approach to helping organisations grow in maturity and perform better through projects that promote the personal development of individuals, groups, organisations and communities.
John accepted the position of interim CEO of Harbour Health and Comprehensive Health Services in December 2009, and was formally appointed CEO of both organisations in March 2010.
Dr Lannes Johnson
Clinical Director
Lannes, an Otago graduate, has spent 30 years working in general practice, with experience in both rural and urban practices. Lannes has been in general practice in Glen Eden for the past 15 years and was also a director on the WDHB for 4 years.
In the 1980’s Lannes undertook post-graduate work in anaesthetics and intensive care in Auckland and in 2007 attained a Master’s in Medical Science degree (first class honors).
His special interests include research into cardiovascular disease and diabetes, integration of long term chronic conditions, implementation of clinical guidelines in primary care and heath of older persons including improving stroke care in the community.
Lannes believes that good clinical governance is the heart of good patient care and all health providers must have a quality focus in order to achieve two important outcomes; equality of health care and improved health gain in the community.
Lannes began working with Harbour Health in February 2009 to continue the valuable work of the late Dr Jill Calveley.
Janice van Mil
General Manager Clinical Services
Janice has been involved in Primary Care for the past 26 years with a background working as a Practice Nurse and then Practice Manager in a busy North Shore Practice.
In 2004 Janice joined Harbour Health where she now manages the delivery of Clinical Services and programmes by the Clinical Team, ensuring that contracted outcomes and reporting requirements are met. These programmes are aimed at improving the health status of the local and enrolled populations.
Lynn Randall
Team Leader - Long Term Conditions
Lynn is a registered nurse. She is a graduate from AUT School of Nursing and has a Post Graduate Certificate in Chronic Care Management in Primary Care. She started her nursing career as a theatre nurse at Brightside Hospital in Epsom. She then went into Primary Health Care as a practice nurse for a busy medical centre on the North Shore where she became involved in nurse led clinics working mainly with people with diabetes through Care Plus and Diabetes Get Checked. During this time Lynn became aware of the value in educating patients in how to manage their own health and Long Term Conditions. She is married with three children.
Rachael Calverley
Diabetes Programme Manager
Rachael’s Registered Nurse qualification was attained in the UK, followed by a part time Honours degree. She is currently on a Masters (Philosophy) Nursing pathway. Rachael’s clinical background encompasses ten years in the secondary sector, predominantly working in ICU and Coronary artery bypass surgery, followed by the last nine years working within Primary Healthcare as a clinical practice nurse here in New Zealand. She is especially passionate in promoting the key skill-sets and knowledge nurses have to offer in meeting the needs of clients particularly those living with a Long term condition such as diabetes. There are many unmet needs for people living within our communities and nurses are uniquely positioned within the General Practice Team to address and lead this. By harnessing the nursing workforce capability we will be more confidently placed to optimise client care and see positive change.
Rachael is also the National Chair for the New Zealand College of Practice Nurses (NZCPN), a professional member based organisation of 900+ PHC nurses. A strong focus towards optimising and articulating the PHC nurses voice is taken. The NZCPN is committed to a growing membership. The work of the College of Practice Nurses is underpinned by a Strategic Plan, and is advocated, both via a National Committee and 13 hard working, active regional division committees. Our 8 National Committee members interface with numerous organisations across the PHC sector.
Francey Proctor
CVD Co-Ordinator
Francey is a registered nurse with wide nursing experience including involvement in Primary Care for a total of 24 years. Included in her Postgraduate training is an ADN (Advanced Diploma in Nursing) and she also holds a Certificate in Health Promotion.
Prior to joining Harbour Health Francey managed nurse led CarePlus and Health Promotion clinics focusing on CVD, Diabetes, Pre-Diabetes and lifestyle modification. Francey is passionate and committed to promoting healthy lifestyles, advocacy and empowerment so as to achieve maximum health outcomes.
Paul Carver
Team Leader - Mental Health
Paul Carver is a registered Health Psychologist and brings over a decade of experience in working closely with people in the health sector, community and business. He has previously worked as a social worker, where he supervised children and young persons in need of care and protection. In the business sector he worked as a trainer, where he facilitated a wide range of programmes from goal achievement to managing change.
Paul is passionate about using psychological resources to manage chronic conditions effectively and to achieve greater levels of wellbeing despite physical limitations. He brings a psychosocial perspective to Harbour Health’s mental health and chronic care management initiatives, and is involved in creating a Lifestyle change programme for those with chronic conditions who need to lose weight.
Elly Dagley
Gerentology Nurse Specialist
Elly has worked predominently in primary health since gaining registration in 1987. She has experience in practice nursing, aged care and health promotion, having established and worked in nurse led clinics with a focus on respiratory health (COPD and asthma) and smoking cessation, utilising assessment and motivational interviewing skills.
Recent roles have included Nurse Educator in Primary Health and PHO Nurse Leader. She looks forward to utilising skills gained on the Masters nursing pathway to benefit health outcomes for older adults in the community.
Donna Bosson
Mental Health
Donna Bosson is the Mental Health Co-ordinator for Harbour Health. She has a background in counselling and her role is to co-ordinate the Primary Lifestyle Options Programme . Donna triages referrals to the Primary Lifetyle Options Program, liaising with GP practices and psychologists, psychotherapists and counsellors who make up the practitioners involved in the project.
Marcia Sasano
Mental Health
Marcia is an Intern Health Psychologist currently completing a Postgraduate Diploma in Health Psychology at the University of Auckland. Prior to joining Harbour Health she has worked in the community as a health promoter and domestic violence victims’ advocate. She is part of the Mental Health team providing individual psychological assessment and interventions as well as supporting the diabetes and CVD self-management groups.
Marcia is particularly passionate about ensuring a culturally sensitive delivery of mental health strategies to people with chronic physical conditions.
Lis Cowling
Team Leader Addiction/Youth
With a background in health promotion and as a Specialist Smoking Cessation Practitioner with an AUT Certificate in Addictions, Lis manages the Addictions Team within Harbour Health.
This multi-cultural Smokefree communities team supports three programmes across the Waitemata District (North Shore, Rodney and Waitakere). The highly trained Smokefree coordinators work with their Asian Communities; provide support to create Smokefree pregnancies; and work with general practice to increase knowledge around smokefree systems.
In addition, Lis helps to build relationships with community based organizations to raise the smokefree profile within the community and provide consistent health promoting smokefree messages both within the Waitemata district and nationally.
The next stage of development in Lis’s team is the youth focus side of the Addictions and Youth Strand.
Zhoumo Smith
Asian Smokefree Communities Chinese Co-ordinator
Zhoumo has a graduate qualification in addiction, is also a qualified Mandarin and Cantonese interpreter and translator and has been working within the Chinese community for the last 5 years. Her role as ASC co-ordinator is to engage with Asian clients to educate and assist them in their efforts to cease smoking, using family orientated approach. Also working with a range of health care professionals, to liaise with other smokefree co-ordinators and community groups to deliver appropriate smokefree messages, and to promote a smokefree environment within the Asian community.
Christina Lee
Asian Smokefree Communities Korean Co-ordinator
Christina has been involved in community based work for the past 9 years. She has practice nurse and health promoter background within the Korean community.
The service is free for Asian people who want to quit smoking or create a smokefree environment in the workplace, car or at home. Christina provides advice, counselling, phone support, prescribes Nicotine patches and/or gum, home or workplace visits, and information such as booklets, stickers, etc.
Sue Freeman
Smokefree Co-ordinator
Sue trained as a registered nurse in the UK and emigrated to NZ in 1996. She worked in practice nursing in UK and NZ for approx 14 years.
Sue joined Harbour Health in May 2007 working with Primary Options. Then in December 2007 she took on the role of Smokefree Co-ordinator involved in promoting smokefree environments in the community.
She takes referrals for providing smoking cessation advice (and is a Quit Card Provider) to staff and patients as well as co-ordinating education and support in smoking cessation for GPs.
Pam Boyce
Smokefree Co-ordinator
Pam undertook her Registered Nurse training at Greenlane hospital. Her particular areas of interest include accident and medical, and surgical nursing. Whilst raising a family, she worked as a practice nurse for 12 years, both on the North Shore and relieving throughout the greater Auckland area.
Pam has been employed by Harbour Health since July 2001. Firstly as Service Co-ordinator for Primary Options, and since 2005 in the role of Service Manager for this very successful programme. Her new position within Harbour Health from January 2009 is that of pregnancy smokefree co-ordinator.
Sharon Phelan
Smokefree Co-ordinator
Sharon has a degree in psychology, which was followed by a certificate in youth and community work. In Britain, where she undertook her studies, she worked as a youth and community worker on a variety of projects including: teenage pregnancy, a young people's health project, as well as working with girls and young women at risk.
After arriving in New Zealand in 2002, she joined Epilepsy NZ on a young peoples project and most recently at IHC as the volunteer co-ordinator.
Her new position at Harbour Health is with the smokefree team as a pregnancy smokefree co-ordinator.
Sharon's passion is working in the community at grass roots level.
Tupou Tu’itahi
Smokefree Co-ordinator
Tupou has been involved in community work for the last 20yrs within the Tongan and Pacific Communities and has joined Harbour Health in February 2009 to work with the Smokefree team.
Taking a Pacific approach, her role specifically focuses on smoking cessation in pregnancy with the Tongan community and other Pacific ethnic groups. She will also be engaging with a range of professionals promoting a Smokefree environment within the Pacific Community as a whole.
Ruth Siaki
Smokefree Co-Ordinator
Ruth (Nga Puhi, Samoan descent) works within the Smokefree Pregnancy Community team as the Maori Smokefree Coordinator. Ruth has worked in Health Promotion with Primary Health Organistions since leaving high school in 2003 and joined Harbour Health in August 2009.
Her role is home based visits offering advice around Smokefree living, supplying of NRT medication and regular follow ups. Her role also requires promotion via word of mouth, presentations and community promotion at local churches, schools and universities.
Ruth’s passion is to promote Smokefree environments and healthy lifestyles to the Pacific and Maori community of Waitemata and beyond. As a Smoking Cessation Practitioner her main focus is to promote the service to the community, other health related organisations and anyone who would benefit from the Smokefree Pregnancy Programme. Ruth is in her third year of completing her Bachelor of Education – (Teaching) Primary and Diploma in Education Studies and one day hopes to become a Health Promotion Educator.
Lorelle George
Team Leader Health Promotion
Lorelle has a Bachelor of Social Science Degree and Certificates in Conflict Resolution and Community Work. Prior to joining Harbour Health Lorelle was the North Shore Community Health Voice (NSCHV) Coordinator; has researched refugee and migrant communities, owned her own business, had a variety of roles in the corporate world, and been actively involved in the North Shore community in a variety of ways for over 20 years.
Lorelle’s role combines both community engagement and health promotion. Current health promotion activities on the North Shore include the Beachhaven/Birkdale/Glenfield Maori communities’ physical and nutrition project (coordinated by Andrea Boyed, Kaiwhakahaere, refer separate profile), quarterly NGO forums, tai chi, healthy eating on a budget workshops, an exercise/nutrition pilot project with disabled youth, health promotion/information events and involvement with several stakeholder groups.
In Rodney the Healthy Communities Coordinator, Bridget Farmiloe (refer separate profile) facilitates a variety of activities and assists the Warkworth PPN Collective; three Activity Leaders deliver the Wriggle & Rhyme programme in six Rodney libraries; and a facilitator delivers weekly start-up exercise/nutrition sessions in Snells Beach.
Andrea Boyed
Kaiwhakahaere Co-ordinator
Andrea joined Harbour Health in October 2009 as Kaiwhakahaere (Co-ordinator). Andrea's role is to facilitate and co-ordinate a physical activity/nutrition project for Maori living on the North Shore, centred around the communities of Beachhaven, Birkdale and Glenfield. The project aims to improve the health and well-being of Maori whanau, mirroring the overall aims of Harbour Health's Maori Health Action Plan. Andrea is currently developing relationships with organisations and inidviduals within these communities through networking and information sessions, is seeking expressions of interest from people interested in joining the Collective (committee) which will lead the project; and has started a weekly pram walking group out of the North Shore Womens' Centre, Glenfield. Further activities and events are underway in 2010.
Andrea, who is of Ngapuhi and Ngati Maniapoto descent, spent her early years in Beachhaven and Birkdale growing up in a family that has a very strong sense of community. Andrea is well connected to the community she is now working in, and brings to this role an extensive knowledge of the community and her previous experience in customer service and community engagement.
Bridget Farmiloe
Health Communities Co-ordinator
Appointed as the Healthy Communities Co-ordinator for Warkworth and Mahurangi East in 2010, Bridget is based at Snells Beach Medical Centre. Bridget worked in the Warkworth District for 3 years as the Push Play Neighbourhood Coordinator helping to establish a local programme to promote physical activity in rural and semi-rural communities. This project has resulted in the community now having a united collective of local representatives working to increase community access to sport and recreation locally.
Prior to these roles with Harbour Health, Bridget had approximately 10 years experience in health promotion, working in Public Health in North Queensland in the 1990s before returning home and working for ACC in the injury prevention field. Bridget now enjoys working closely with her own local community and approaching community development in an innovative way. Her work in the Warkworth district includes setting up new exercise options for people, coordinating and promoting opportunities for the community to be physically active, supporting the community to think strategically and attract funding and support to the area, providing information for people wanting to be more active and identifying needs and gaps in the community that local providers may be able to address.
Olwen Shearer
Dietitian
Olwen graduated in 2003 with a BSc Dietetics Degree from the University of Natal, Pietermaritzburg, KwaZulu-Natal, South Africa, and gained her Postgraduate Diploma in 2004 from the University of Kwazulu-Natal, Pietermaritzburg.
After completing a Business Management for Dietitians paper at the University of Otago in 2005, she worked for four months as a community and clinical dietitian in Thames and returned to South Africa at the end of that year.
In 2006 she worked as a Community Dietitian, in a rural town in Northern KwaZulu – Natal and during this time gained registration with the Health Professions Council of South Africa. During 2007 whilst working at a tertiary hospital in Durban as a renal dietitian, she was privileged to accompany the South African Transplant Team, as the team’s dietitian, to Bangkok for the World Transplant Games.
Upon returning to New Zealand in late 2007 she undertook dietitian roles as a Community Dietitian with the A + Home Health Team and Childhood Development Team followed by Nutrition Manager for Medirest, looking after North Shore, Waitakere and Tauranga Hospitals.
Olwen started working at Harbour Health in early 2009. In addition to the clinics already available, she looks forward to running a renal as well as an obesity clinic, as both of these are closely linked to Diabetes and CVD. She would also like to do her Masters in Diabetes through Otago University later on in the year. Her past experience has given her an insight into how to treat patients better in relation to their current prognosis as well as implementing steps early to prevent and/or minimize complications associated with Diabetes and CVD.
Jane Williams
Immunisation Programme Manager
Jane is a registered nurse with more than 10 years experience in general practice nursing. Prior to that she worked as a community nurse. Jane has a special interest in general practice nursing including childhood and travel immunisation, asthma care, and patient self management. These skills have aided her roles in Harbour Health where she manages the Outreach Immunisation Service. Jane also assists in asthma education for practice nurses.
Jane is a strong believer in people taking responsibility for their own health, in health education and in the Primary Health Service as a whole. She enjoys working with and supporting general practices to achieve the best health outcomes for their patients.
Nicola Smith
B4 School Check Co-ordinator
Nicola qualified in 1996 in Paediatric Nursing, in the UK and initially worked on a childrens ward as the ward sister before moving to school nursing. Together with her husband and 3 children, the family emigrated to New Zealand in May 2009.
Nicola is passionate about being a nurse, and really enjoys the new challenges of New Zealand and joined Harbour Health as a B4 school check co-ordinator in August 2009. The B4 School check programme is a FREE health and development analysis for all children aged 4yrs old.
Wendy McNaughton
Respiratory Programme Manager
Wendy qualified as a Registered Nurse from St. Thomas’ Hospital, London in 1981. In 1990 she became a Practice Nurse and then gained a Specialist Practice Nurse Certificate. She moved to Auckland, New Zealand in 2001.
Wendy joined Silverdale Medical as a Specialist Practice Nurse in 2002, and still manages a nurse-led respiratory and health promotion clinic one afternoon a week.
In July 2002, she joined Harbour Health to manage the respiratory programme and facilitates educational programmes for GP Practice Teams in the North Shore and Urban Rodney area. In 2008, she co-developed GASP - a web-based asthma assessment and decision support tool which enables health professionals to follow the NZ Guidelines when managing patients with asthma. Over 200 nurses have completed the Harbour Health’s NZNO accredited Level 8 course in asthma management, which has resulted in many nurse-led clinics across the district. The results have been rewarding with excellent outcomes for patient’s health and quality of life.
Wendy is a member of the Asthma and Respiratory Foundation’s Advocacy and Education Committee, in Wellington.
Kathy Stemmett
Retinal Screening Programme Manager
Kathy immigrated from South Africa in 2002. Prior to coming to New Zealand she worked for an Ophthalmologist for 12 years as an Office Manager and conducted all his relevant tests for Refractive and Cataract Surgery.
In 2003 Kathy joined the Waitemata District Health Board team as a Retinal Photographer and in 2004 the Eye Screening Service was moved from the hospital into community based clinics which are based in a number of locations.
Debbie Pile
Retinal Eye Screening Nurse/ Immunisation Outreach Nurse
Debbie has been employed in the position of the Diabetes Retinal screening nurse for the past 5 years. Firstly for WDHB until the service was contracted to the primary health sector in 2004, becoming a mobile service covering the northern region of the WDHB geographical area.
In February 2008 Debbie commenced a part time role within the Outreach Immunisation Service.
Debbie enjoys the variety and diversity of the two different roles and it still enables her to have the personal contact out in the community.
Her nursing career commenced in New Plymouth in 1980 and then ventured overseas in 1985 returning to live on the North Shore in 1997 with her husband and two sons.
Robyn Diprose
Retinal Screening Co-ordinator
Robyn has a background in a variety of administration roles including working as the Waitemata Primary Options co-ordinator for 6 years. Since December 2008 Robyn has taken on the above role. Providing administration support, arranging clinics and liaising with health providers, patients and their families.
Margot McDonald
Clinical Support Co-ordinator
With 15 years administrative and secretarial experience in the health sector, Margot is responsible for the day to day administration of programmes for Diabetes, Cardiovascular disease, Dietician and Podiatry services, processing new referrals, liaising with community health providers, patients and their families. She further assists with any other programmes as required by the clinical staff. Margot also provides secretarial support to the Clinical Director and General Manager, Clinical Services. Her commitment to providing the best possible support has helped the continued success of these services.
Naseema Bhamji
Clinical Programme Co-ordinator
Naseema has been providing administration support to the clinical team since 2006. She is mainly responsible for day to day administration for the Otago Exercise Programme & Better@Work service and assists with any other programmes as required. Naseema is also a member of the Health & Safety team.
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